How Much Do Managers at Support Solutions Make
Salary
How much does a Customer Support Services Manager make in the United States? The average Customer Support Services Manager salary in the United States is $94,200 as of November 29, 2021, but the range typically falls between $82,240 and $110,220. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Based on HR-reported data: a national average with a geographic differential
Customer Support Services Manager Salaries by Percentile
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Support Services Manager Salary | $71,351 | US | November 29, 2021 |
| 25th Percentile Customer Support Services Manager Salary | $82,240 | US | November 29, 2021 |
| 50th Percentile Customer Support Services Manager Salary | $94,200 | US | November 29, 2021 |
| 75th Percentile Customer Support Services Manager Salary | $110,220 | US | November 29, 2021 |
| 90th Percentile Customer Support Services Manager Salary | $124,805 | US | November 29, 2021 |
Check out Customer Support Services Manager jobs in the United States
Job Description
The Customer Support Services Manager establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Being a Customer Support Services Manager make recommendations for changes to products or services based on customer feedback and requests. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. In addition, Customer Support Services Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Support Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Support Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2021 Salary.com)
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Average Base Salary
Core compensation
Average Total Cash Compensation
Includes base and annual incentives
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Services Manager in the United States. The base salary for Customer Support Services Manager ranges from $82,240 to $110,220 with the average base salary of $94,200. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $86,130 to $120,090 with the average total cash compensation of $100,910.
How Much Do Managers at Support Solutions Make
Source: https://www.salary.com/research/salary/alternate/customer-support-services-manager-salary